Coronavirus Government Update
As we continue to monitor the situation with Coronavirus (COVID-19), we are taking steps to help protect the health and well-being of our customers and partners.
Crest Foods, Inc. is authorized by Nestlé® to feature Nestlé® Toll House® products. Café by Chip® is a registered trademark of Crest Foods, Inc. Nestlé®, Toll House®, Nestlé® Makes the Very Best®, Nescafé® and certain other marks featured on this website and in cafés are registered trademarks of Société des Produits Nestlé® S.A., Vevey, Switzerland. Each franchise café is independently owned and operated by a non-Nestlé® entity under a franchise agreement with Crest Foods, Inc., the franchisor. All product information materials produced here on this website are copyrighted and property of Crest Foods, Inc. No portion of this material may be reproduced, retrieved, stored in a retrieval system, or transmitted in any form or by means without prior written permission of Crest Foods, Inc. and is subject to the United States copyright laws.
Personal information you provide to us while creating or updating an account and at checkout is maintained in private files on our secure web server and on our internal systems. If authorized by you, we may also access profile and other information from services like Facebook. In serving you, we may use or store your precise geographic location, if you give us permission to do so. We do not use or share this data for any other purpose. Many devices will indicate through an icon when location services are operating. We only share this location information with others as approved by you. We also use ?cookies? to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our Site presentation and your overall shopping experience. You can contact us by email to request to see any personally identifiable information. We may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith believe it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of our corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards. We generally do not share personally identifiable information with other companies. We do not allow advertising companies to collect data through our service for ad targeting. You can easily update your account information by logging on to the Site and clicking Your Account. We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. Information we collect may be stored or processed on computers located in any country where we do business.
OUR EMAIL LIST
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Nestlé® Toll House® Café by Chip® news. Email addresses collected at nestlecafe.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, click here or contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
We contract with an outside service provider to help us better understand your use of nestlecafe.com. Our service provider places cookies on your computer to collect various kinds of information for us related to your use of nestlecafe.com, so that we may continue to refine and improve the Site for our customers. We do not allow our service provider to collect any credit card, user name or password information, nor do we allow them to use any of the data they collect for us for any purpose other than the improvement of our Site. Additionally, our service provider is contractually required to maintain all the information collected for us in strict confidence.
The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit sensitive information via our Site, such as credit card or other financial information, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser. If you still have any concerns about ordering electronically, please call your local café and place your order over the phone. Have the product and sku#, quantity and special instructions ready for each item you wish to order. You can also print your shopping basket page and mail it to:
Crest Foods, Inc.,
101 W Renner Rd, Suite 240, Richardson, TX 75082
Attn: Order Processing
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
EMAIL: [email protected],
Visitors to the Site who may be interested in receiving information on becoming a franchisee may visit the "Own a Cafe" portion of our Site.