Our Story


At the heart of our business, is a vision to enrich the lives of others
and serve up the ultimate dessert experience.


It's about the relationship

It's not by chance that Nestlé® Toll House® Cafe by Chip® continues to grow and have a phenomenal loyal consumer base. Like any good relationship, it seems the real secret to success is the ability to deliver a certain energy or vibe and uncommon creations that keep our consumers coming back for more.

Our brand touches over 60 million customers per year. Primarily families, the customers experience fresh-baked Nestlé® confections prepared by passionate team members.

We believe unleashing the people and their passion for our brand in an inspired way, while staying focused on a purpose they can believe in, is an unstoppable force in the marketplace.


Support

Franchisees are provided with support during the construction process, training, and planning a smashing grand opening.

Ongoing support includes operations training, marketing, business coaching, assistance with staffing and others in the field business services. Our consultants provide insight into the business' sales and profitability and offer suggestions and alternatives to both reduce costs and drive top line sales.


Awards

Our path to success has been marked with many honorable industry awards.

ENTREPRENEUR MAGAZINE FRANCHISE 500
For 8 years through 2015 and Ranked #1 in category two consecutive years!
2015 - Ranked 277
2014 - Ranked 262
2013 - Ranked 249
2012 - Ranked 460
2011 - Woops, too busy baking and we forgot to send in our forms!
2010 - Ranked 233, #1 in Category
2009 - Ranked 232, #1 in Category
2008 - Ranked 213
2007 - Ranked 273

ENTREPRENEUR'S AMERICA TOP GLOBAL RANKINGS
2014 - Ranked 75
2013 - Ranked 144

RESTAURANT BUSINESS MAGAZINE HONORS
2009 - The Future 50 - Fastest-Growing Emerging Chains in America

FRANCHISE TIMES
2006 - Fast 55 - Fastest Growing Franchise in America


Explore the possbilities

What began with the Toll House® chocolate chip cookie has grown into a dessert concept that knows no bounds. But what is it about this cookie that captivates us so much?

Glimpsed on a busy street or nibbling and sharing, Nestlé® Toll House® cookies make hearts beat faster, bring back a flood of memories, and dare the consumer to explore the possibilities our cafes have to offer.

For us dessert created with a passion for life and endless imagination is more than a sweet temptation - it's a state of mind, an intriguing place, an experience that can take you on a journey.